Thank you for choosing Trayi Ayurveda. We strive to provide the highest quality of service and products. Please review our cancellation and refund policies below.

1. Cancellation Policy

• Services: If you need to cancel a booked appointment, please do so at least 24 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours of the appointment will incur a fee of 50% of the service cost.

• Products: If you wish to cancel your order for products, you may do so within 24 hours of placing the order. After this period, the order will be processed, and cancellations will not be accepted.

2. Refund Policy

• Services: Refunds for services will only be issued if the service is not delivered or if you have experienced an error on our part. To request a refund, please contact us within 7 days of your appointment.

• Products: If you receive a damaged or incorrect product, please contact us within 7 days of receipt for a full refund or exchange. To be eligible for a refund, products must be unopened and in their original packaging.

3. How to Request a Cancellation or Refund

To request a cancellation or refund, please follow these steps:

1. Contact our customer service team at [insert contact email or phone number].
2. Provide your order number and details regarding your request.
3. For refunds, please include photos of the product if applicable.

4. Processing Time

Refunds will be processed within 7-10 business days after approval. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or credit card provider.

5. Changes to Policy

Trayi Ayurveda reserves the right to modify this cancellation and refund policy at any time. Any changes will be updated on our website.

For any further questions, please feel free to contact us.